RavenGlass House TechnologiesAccount deletion
Raven is provided by Glass House Technologies LLC (Glass Tech / GHT), listed on Google Play under Connor Glass. Read the Raven privacy policy for how the app processes and protects information.
Any Raven (GHT mail) user can request account deletion from Settings → Account → Request account deletion inside the app, or by emailing support@ght.network from any address.
To request deletion of specific Raven data without closing your mailbox, email support@ght.network and identify the data you want removed. We verify the account before handling the request and explain any records that must be retained.
What is deleted
- After a successful in-app request: your Raven profile and preferences, including display name, signature, theme, filters, saved contacts and snoozes, are removed. If the request fails, the app reports the error; contact support if you cannot complete it. Email requests are handled by support after verifying the account.
- After a successful in-app request: Raven revokes your account’s sessions and removes its stored connection credentials. Credentials used by persistent sessions and scheduled messages are encrypted on the server. Scheduled deliveries are cancelled when you request deletion.
- Within 30 days: a GHT administrator disables your GHT mailbox and permanently removes the mailbox and its mail from the mail server.
What is not deleted
- Your Google Workspace (Gmail) account, if you connected one — Raven only holds a revocable connection to it, whose Raven connection is removed after a successful in-app request.
- Mail you already sent to other people, which lives in their mailboxes.
- Records GHT is required to keep for business or legal reasons.
Local browser/app data and recovery drafts may remain on your device. Clear that storage separately. Mailbox copies in backups and records required for business or legal purposes may remain under the applicable retention rules.
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